Two Way Radio Warranty / Repair
Communications failures always seem to happen at the wrong time. That is why SCA’s service department handles most customer repairs "In-House." We support all types of two-way equipment, regardless of manufacturer. If on-site service is required, SCA is available 24 hours a day, 7 days a week. Our service vehicles carry the latest in test equipment and are operated by Motorola-trained technicians ready to serve you.
Please click here to contact our service department.
FCC Licensing
We are pleased to offer our customers assistance obtaining an FCC license, including all necessary filings and submittals.
Service Communications of Acadiana works closely with a licensed frequency coordinator on current FCC licensing requirements. We can assist you with new applications, renewals, relocations, and modifications as well as help you prepare for the future. We feel it is important to make you aware of an FCC Licensing change that could effect your business communications, and that is the requirement to move to narrowband 12.5kHz.
Please contact us for further details on FCC Licensing.
FCC Narrowbanding
The FCC Narrowbanding Mandate:
What You Need to Know to Assure Radio Communications in 2013
Service Communications of Acadiana, Inc. works closely with a licensed frequency coordinator on current FCC licensing requirements. We can assist you with new applications, renewals, relocations, and modifications as well as help you prepare for the future. We feel it is important to make you aware of an FCC Licensing change that could affect your business communications, and that is the requirement to move to narrowband 12.5kHz.
What is Narrowbanding?
Private land mobile radio (LMR) systems - including municipal government and state and local public safety systems - use blocks of radio spectrum called channels. Historically, LMR systems have used 25 kHz-wide channels. In December 2004, the Federal Communications Commission mandated that all private LMR users operating below 512 MHz move to 12.5 kHz narrowband voice channels and highly efficient data channel operations by January 1, 2013. This migration complements a National Telecommunications and Information Administration mandate for more rapid federal agency migration to 12.5 kHz narrowband operation by January 1, 2008. The earlier federal deadline affects state and local FCC licensees that interface or share frequencies with federal radio systems.
Using narrowband channels will ensure that agencies take advantage of more efficient technology and, by reducing channel width, will allow additional channels to exist within the same spectrum space, as illustrated in figure 1.

Who is Affected:
The FCC Narrowbanding rules affect all operators of land mobile radios (LMR) that use channels between:
- 150 and 174 MHz
- 421 and 512 MHz
Deadlines / Key Dates:
To phase in the migration deadline of January 1, 2013, the FCC has established interim deadlines.
The first important deadline is January 1, 2011 (Manufacturer Date Certain) after which:
- The FCC will not grant applications for new voice operations or applications to expand the authorized contour of existing stations that use 25 kHz channels. Only narrowband authorizations will be granted.
- The FCC will prohibit manufacture or importation of new equipment that operates on 25 kHz channels. This will reduce the availability of new equipment for legacy radio systems and will affect how agencies maintain and upgrade older systems.
- New equipment submitted for FCC type-acceptance must be 6.25/6.25 kHz (e)
- New system applications must be 12.5 kHz or less
- No 25 kHz system expansion permitted
- MOTOTRBO™ meets this requirement
January 1, 2013 (Licensee Date Certain)
- All existing licenses must operate on channels with a bandwidth of 12.5 KHz or less (narrowband). Failure to comply with the January 1, 2013 deadline results in cancellation of license.
- I/B and PS 150-512 MHz incumbents must migrate to 12.5/12.5 kHz (e) or less
- It is unclear what happens to licensed 25 kHz systems after this date certain
Land Mobile Radio Systems still using wideband channels as of January 1, 2013, risk the following:
- Loss of Radio Communications
- Substantial FCC Fines
- Revocation of FCC Licenses
Planning for the Move to Narrowband
Land Mobile Radio System Operators (both public safety and nonpublic safety) need to aggressively develop a strategy to meet narrowband deadlines to avoid cancellation of existing wideband FCC authorizations. Although the migration deadline may seem far off, the long lead time and interim deadlines make it necessary for you to plan well in advance.
Contact us to find out about our FCC Licensing and Narrowbanding services.
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